+ What are the benefits of a LSFW account?
With a Linksys Smart WiFi account you can make a quick and easy tweaks to your Wi-Fi from anywhere you can connect to the Internet. The phone in your pocket becomes a window to your Wi-Fi network. See what devices use he network. Among the many useful features are seting parental controls, prioritizing connected devices, access to external storage.
+ Why can't I use my Linksys.com username?
Your Linksys Smart Wi-Fi account login details are not connected to others you might have created at Linksys.com. While both accounts require an email address and password, you must create separate accounts for Linksys Smart Wi-Fi and Linksys.com. If you use the same email and password, login will be the same, but you still have to sign into each account separately.
+ Why can't I log in successfully?
Be sure you are using the correct login details. If you are trying to log in to your cloud account, make sure you are connected to the Internet-either over Wi-Fi or your cellular data plan. Use the email/password combination your entered when you created your Linksys Smart Wi-Fi account. If you are trying to log in directly toyour router, use the router admin password. Do not try to log in to Linksys Smart Wi-Fi or your router with your Wi-Fi name and password.
+ How do I verify my account?
We sent you an email when you created your account. Tap on the link in that email to verify your account. In the meantime, you can access your account for 48 hours without verifying.
+ Why do I have to provide an email address to create an account?
We use your email address to send you a verification email with a unique link that confirms your account. After verification, we use your email address and password to provide you access to your account when you log in. If you forget your account login details, we can email you a link to reset them.
+ How do I choose a strong password and keep my account secure?
Choose a unique password when creating your account. Strong passwords are at least seven characters long and use a mix of lowercase and uppercase letters, numbers, and punctuation. Do not use personal information that others might guess.
+ What are my login options?
You can log in to your router locally or through the cloud. Local login requires that you connect to the router's Wi-Fi, but it doesn't require an Internet connection. Logging in to your cloud account requires an Internet connection, either over Wi-Fi or a cellular data plan.
+ If I set up a router for someone else who wants me to manage it, how can I do that?
We don't recommend sharing Linksys Smart Wi-Fi login details with anyone. If someone wants you to manage her router, connect the router to your Linksys Smart Wi-Fi account when you set it up.
+ Can I access my router settings when I am away from home?
You can log in to your Linksys Smart Wi-Fi account from anywhere you have an Internet connection.
+ I can't add my router to my Linksys Smart Wi-Fi account
- ○ If you just created the account make sure you tapped on the validation link in the email we sent you.
- ○ Make sure you are using your router password-not your Wi-Fi password or Linksys Smart Wi-Fi account password-to add the router to your account.
- ○ If you haven't created an account, go to the app login page and do so. That's the easy way, but you also can go here in a browser.
