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Help

Using Linksys Smart Wi-Fi

Linksys Smart Wi-Fi allows you to access all of your router's features and settings. Simply click on a feature or widget you want to open.

You can use Linksys Smart Wi-Fi to:

See what's currently connected to your network, and connect more computers and devices.
Create a Linksys Smart Wi-Fi account to access router settings from anywhere using any browser, even when you're away from home. You can personalize your router and change settings for wireless access, Internet, gaming, local network, and more. You can even access router settings for multiple routers, which is helpful if you set up and manage more than one router. (The account is available only on EA-Series routers.)
Allow guests in your home to use the Internet without giving them access to your network. While on the guest network, users can surf the net but won't be able to access your printers, other computers, or devices on your network.
Set parental controls to specify when the Internet is accessible and block specific websites. These settings are for individual computers, not for the entire network. So you can set different controls for computers used by children than for those used by adults.
Keep your streaming media running smoothly in your home. You can easily prioritize which devices in your home get network bandwidth over others. For example, you can give priority to the device that plays online movies over other devices.
Test your current upload and download speeds to and from your home network.
Access an external storage device that's connected to your router. You can access the storage device from computers and devices on your home network, or from a remote computer.
Download and access apps for your network. As your home network grows and changes, apps will be available that work with your Linksys Smart Wi-Fi router to do even more. As these apps become available, you can purchase and download them using your Linksys Smart Wi-Fi account. (This option is available only on EA-Series routers.)

Setting up your router

We recommend you set up your router using the Linksys Smart Wi-Fi Router Setup. Doing this not only connects your router to the Internet, but it also sets up wireless security and gives you the wireless settings you need to connect more computers and devices.

When setting up an EA-Series router, you can also create your Linksys Smart Wi-Fi account. This account makes it easy to access your router settings and features from any Web browser. You can see and change wireless and network settings, parental controls, guest access, and more. It allows you to take advantage of everything your router offers.

To set up your router

If your router came with a Setup CD, insert it into your computer to start the setup. If you don't have the CD, or can't find it, you can download the Linksys Smart Wi-Fi Router Setup software from support.linksys.com.
If your router did not come with a Setup CD, open a web browser and enter www.linksyssmartwifi.com in the address bar. The Setup instructions will appear in the browser window.

Setting up your router

We have created a handsome and easy-to-use phone app to guide you through setup. The Linksys app ensures that you get online quickly and securely. After you create a Linksys Smart Wi-Fi account, the setup screens help you connect to the internet, and build customized settings to manage Wi-Fi access and performance.

Your Linksys Smart Wi-Fi account gives you access to your Wi-Fi – anytime, anywhere – using the phone app or browser-based management tool.

Creating a Linksys Smart Wi-Fi Account

A Linksys Smart Wi-Fi account is available if you have an EA-Series router. It allows you to securely access your router settings from any web browser, even when you're away from home. When you create your account, your router is associated with your unique account to prevent unauthorized access. The account is free and takes only a few minutes to set up.

To create a Linksys Smart Wi-Fi account

If you didn't create a Linksys Smart Wi-Fi account during Setup, you can go to www.linksyssmartwifi.com to create one. When creating an account, you must be on a computer or device connected to your router so the account can be associated with your router. You can then go to www.linksyssmartwifi.com from any web browser, sign in, and access your router settings, apps, and everything Linksys Smart Wi-Fi has to offer.

The Home Page

The Linksys Smart Wi-Fi home page has several features.

Available tools and apps are shown on the left. Simply click a tool or app to open it.
Router and account information and access to Help are available along the top of the page.
In the center of the page are widgets and other useful information. Widgets are always-on representations of the features you want to monitor. For example, if you want to verify that your network is online and quickly see how many devices are currently connected, you can do that using widgets. You can decide which widgets appear on the main page, turning them on or off as you like.

Access a Different Router

If you created a Linksys Smart Wi-Fi account (available on EA-Series routers), you can access network settings for multiple routers. For example, if you installed a router in your home and another router in your parents' home, and you created a Linksys Smart Wi-Fi account, you can access settings for both routers. You can open Linksys Smart Wi-Fi and access your parent's router and make changes at any time, from anywhere.

To access a different router

The name of the router currently being accessed is shown at the top of the Linksys Smart Wi-Fi page. Click the dropdown menu next to the router name to select a different router name. The settings for that network will display.

Note: To change the router name to something more meaningful to you, select Device List and then click the router. In the router details window, click Edit to change the router name to whatever you like. This name will then appear along the top of the Home Page when this router is selected.

Manage Your Linksys Smart Wi-Fi Account

Your Linksys Smart Wi-Fi account is the gateway to your router's features and settings.

To access your Linksys Smart Wi-Fi account

On the top of the Linksys Smart Wi-Fi page, click your name, and from the dropdown menu, click My Account.
Click Edit to make any changes. Information on this page is not shared with others and is securely stored.
When finished making changes, click OK.

Logging in directly to the router

If you lose your Internet connection and try to access Linksys Smart Wi-Fi, you'll be asked to enter your router password instead of your Linksys Smart Wi-Fi account information. You set your router password during router setup and may have written it in the Quick Start Guide.

If you forget your router password

If you forget your router password, you'll have to reset your router and set up the router again. Resetting the router means clearing the name, password, and all other router settings and returning it to the factory default. If you're trying to access Linksys Smart Wi-Fi without Internet access and you suspect the issue is with your Internet Service Provider, don't reset your router. Wait until your service is restored and then go into Router Settings to reset the router password and write it down.

To reset the router, use a small pen or an unfolded paper clip to push and hold the Reset button on the back or bottom of the router. Keep the button pushed until the power light blinks (approximately 10-15 seconds), and then release it. This returns the router name and password to its original settings. Then, run the Linksys Smart Wi-Fi Router Setup:

If your router came with a Setup CD, insert it into your computer to start the setup. If you don't have the CD, or can't find it, you can download the Linksys Smart Wi-Fi Router Setup software from support.linksys.com.
If your router did not come with a Setup CD, open a web browser and enter www.linksyssmartwifi.com in the address bar. The Setup instructions will appear in the browser window.