Diagnostic Help   

 

 

 

The diagnostic tests (Ping and Traceroute) allow you to check the connections of your network devices, including the connection to the Internet.

 

Ping Test

IP or URL Address

Enter the IP address or URL that you want to ping.

 

Packet Size

Enter the size of the packet you want to use.

 

Times to Ping

Select the number of times you wish to ping: 5, 10, 15, or Unlimited.

 

Start to Ping

Click this button to begin the test. A new screen will appear and display the test results.

Traceroute Test

IP or URL Address

Enter the IP address or URL that you want to do a trace route.

 

Start to Traceroute

Click this button to begin the test. A new screen will appear and display the test results.