Diagnostic
RV082 has two tools DNS Name Lookup and Ping built in which will help with trouble shooting network problems.
DNS Name Lookup
The Internet has a service called the Domain
Name Service (DNS) which allows users to enter an easily remembered host name,
such as www.RV082.com, instead of numerical TCP/IP addresses to access Internet
resources. RV082 has a DNS lookup tool that will return the numerical TCP/IP
address of a host name.
Enter the host name to lookup in the Look up the name field and click the
Go button. Do not add
the prefix http://, otherwise the result will be Address
Resolving Failed. RV082 will
then query the DNS server and display the result at the bottom of the
screen.
Note: The
IP address of the DNS server must be entered in the Network Settings tab
in the General button for the Name Lookup feature to
function.
Ping
The Ping test bounces a packet off a machine on the Internet
back to the sender. This test shows if RV082 is able to contact the remote host.
If users on the LAN are having problems accessing services on the Internet, try
pinging the DNS server, or other machine at the ISP's
location. If this test is successful, try pinging devices outside the ISP. This
will show if the problem lies with the ISP's
connection.
Enter the IP address
of the device being pinged and click the Go button. The test will take a few
seconds to complete. Once completed, a message showing the results will be
displayed at the bottom of the Web browser window.The results include Packets
transmitted / received / loss and Round Trip Time (Minimum, Maximum, and
Average).
Note: Ping
requires an IP address. RV082's
DNS Name Lookup tool may be used to find the IP address of a
host.