Diagnostic

RV082 has two tools DNS Name Lookup and Ping built in which will help with trouble shooting network problems.   

DNS Name Lookup
The Internet has a service called the Domain Name Service (DNS) which allows users to enter an easily remembered host name, such as www.RV082.com, instead of numerical TCP/IP addresses to access Internet resources. RV082 has a DNS lookup tool that will return the numerical TCP/IP address of a host name.
Enter the host name to lookup in the Look up the name field and click the Go button. Do not add the prefix
http://, otherwise the result will be Address Resolving Failed. RV082 will then query the DNS server and display the result at the bottom of the screen.

Note: The IP address of the DNS server must be entered in the Network Settings tab in the General button for the Name Lookup feature to function.

Ping
The Ping test bounces a packet off a machine on the Internet back to the sender. This test shows if RV082 is able to contact the remote host. If users on the LAN are having problems accessing services on the Internet, try pinging the DNS server, or other machine at the ISP's location. If this test is successful, try pinging devices outside the ISP. This will show if the problem lies with the ISP's connection.

Enter the IP address of the device being pinged and click the Go button. The test will take a few seconds to complete. Once completed, a message showing the results will be displayed at the bottom of the Web browser window.The results include Packets transmitted / received / loss and Round Trip Time (Minimum, Maximum, and Average).


Note:
Ping requires an IP address. RV082's DNS Name Lookup tool may be used to find the IP address of a host.